An Essex-based letting agency which was a member of
the Association of Residential Letting Agents has gone into
Furthermore, the company has been the subject of complaints to
the police, with sources alleging that Charterhouse Professional
Property Services letting agency, of Brentwood, Essex, owed over
£75,000 to more than a hundred creditors.
A report issued by the firm's liquidators stated that, after
September 2012, the firm's owner Mr Jeffrey Terrence Gadsden
"remortgaged his property and used that money to support himself
without drawing a salary from the company".
Meanwhile ARLA have confirmed that the agency was a member, with
managing director Ian Potter seeking to reassure the firm's
tenants, saying: "Landlords and tenants that use ARLA member agents
benefit from ARLA's Client Money Protection scheme."
Liquidators and Police explain circumstances of
collapsed ARLA member agent
The liquidators report chronicles the agonising collapse of the
firm's finances: "The final straw was when one of the company's
biggest clients gave immediate notice to terminate a contract and
the company's letting staff gave notice to leave the company."
The report states that "in the last 18 months there was very
little income into the company". Liquidator Grant Pegg, of
London-based firm Benedict Mackenzie, said: "We are liaising with
the Association of Residential Lettings Agents, the National
Federation of Property Professionals, the
Tenancy Deposit Scheme and the company's insurers in order to
expedite payment of monies to all affected parties. "The
police meanwhile maintained a professional distance from any
speculation about the company's situation, with a spokesman for
Essex Police simply acknowledging that "a number of complaints have
been received about a company in Brentwood and inquiries are