Website Terms of Use

Updated 21/08/2014

1. Definitions

We are Letting Services Online Ltd, a company incorporated in Scotland under the Companies Acts (company number SC450219) and having its registered office at 26 Dublin Street, Edinburgh, EH3 6NN and trading as (among others) "Lettingref.com", "Lettingref.co.uk" "Lettingref", "Letting Services Online" and "LSO". Our parent companies, subsidiaries and associated companies include (but are not limited to) Letting Services Online Ltd (SC450219). In these terms and conditions when we refer to "we" we mean Letting Services Online Ltd and each of its parent companies, subsidiaries and associated companies from time to time. Our telephone number is 0845 338 3721. The words "us", "our" etc. will be construed accordingly. When we refer to "you" we mean the mean the user and/or browser of this web site (the "website").

2. These Conditions

You are reading the terms and conditions for use of this website, the websites www.lettingref.co.uk, www.lettingref.com, app.lettingref.co.uk, www.lettingservicesonline.com and any other website owned and controlled by us ("the Sites"). These terms and conditions, which are deemed to incorporate our Privacy Policy (see below), make a legally binding contract between us and you. Your acceptance of these terms and conditions is automatically and irrevocably made by you using any of the Sites and takes effect from your first use of any of the Sites (or any part thereof). If you do not accept these terms and conditions or have any objection to any part of them you should stop using the Sites immediately.

We reserve the right to make changes to these terms and conditions from time to time which will take effect from the date of posting of such changes on the Sites. Your continued use of the Sites will mark your acceptance of any changes to the terms and conditions.

We may from time to time display additional terms and conditions on the Sites, for example in connection with a specific promotion or in connection with the sale of specific goods or services. If the terms and conditions for use of the Sites should conflict in any way with such additional terms then the additional terms will prevail.

3. About Linking by Hypertext to the Sites

Before providing a link to any of the Sites or Site Information (as defined below), you must seek our permission. To do this, email info@lettingref.co.uk with details of the URL which you wish to link to which forms part of the Sites and the URL of the page on which you will be displaying the link. We do not permit the display of any web pages which form part of the Sites or Site Information in any html frame unless we have expressly authorised such display in writing.

4. Copyright and Other Intellectual Property Rights in the Sites

For the purposes of these terms and conditions the expression "Site Information" means the images, graphics, photographs, text, animations, videos, applets, computer programs, computer code and scripts operating within, or which form part of, the Sites.

Unless otherwise expressly stated, all intellectual property rights (including, without limitation, copyright, trade marks, service marks, database rights and trading names) in the Site Information are owned by us. We may publish photographs, images or text on the Sites in which the copyright is not owned by us. Where this is done, and where practicable, we acknowledge the copyright owner.

You may view the Site Information in a web browser for private browsing purposes only. Copying the Site Information into a computer cache or storage device for private on or off-line browsing purposes is also permitted. You may not make a copy of the Site Information or any part of it for any other purpose without our prior written consent, which may be granted at our sole discretion (or where we do not own the copyright, we will direct you to the owners themselves for such consent (where reasonably practicable)). Furthermore, and without prejudice to the foregoing, you are not permitted to use, display or otherwise incorporate the Site Information into any web page which does not form part of the Sites by hypertext link, or by any other means other than copying, without our prior written consent. Nothing in these terms and conditions or on the Sites constitutes a licence to use or copy the Site Information.

5. About trade marks in the Site

The Sites contain numerous trademarks belonging to us. These trade marks include, but are not limited to:

LettingRef, LettingRef.com, LettingRef.co.uk and all associated logos and graphics

If you are in doubt as to whether an item is a trademark of ours, please contact us for clarification by emailing info@lettingref.co.uk. We may also use some trade marks on the Site which are not owned by us. Where practicable, we acknowledge the relevant trade mark owners.

6. About the accuracy of the Site Information

The Site Information is provided "as is" and we make no representation, endorsement or warranty as to its accuracy or completeness. We will not be liable for any action taken (or not taken) in reliance upon the Site Information and such action is taken entirely at your own risk. We reserve the right to make changes to the Site Information to correct any errors or omissions (at our discretion) without notice and without liability to you.

External websites to which we provide hypertext links are not under our control and we take no responsibility and shall not be liable in any way for their content.

It is a feature of the Sites that some of the Site Information is contributed to us by different third parties (such as, without limitation, landlords, letting agents, credit reference agencies and tenants) and we do not control those parties or their information. Opinions expressed within the Site Information are those of the authors and do not necessarily represent our opinions.

The Sites, like any other, are susceptible to cyber-squatting, spoofing and vandalism. We do not accept any responsibility for, nor liability in respect of any losses arising from, or information which appears on the Sites as a result of, such actions.

Where the operation of the Sites depends on the input of information by you, the service provided by us depends on, and varies according to, the accuracy of such inputted information. We can therefore accept no responsibility for, nor any liability in respect of, the input of inaccurate information to the Sites by you and/or any third parties.

In the unlikely event that you find any inaccurate information on the Sites or have any complaint about what we have published please email info@lettingref.co.uk. We will investigate on receipt and take such action which we, in our sole discretion, determine as being appropriate having regard to all the circumstances.

7. We are not Landlords nor Landlords' Agents

We are neither landlords nor landlords' agents and have no responsibility for the marketing of any of the properties you see on this website. If you become aware of any errors or misstatements on this website, we should be grateful if you would contact us immediately on info@lettingref.co.uk and we will pass on your comments to the relevant landlord or landlord's agent.

8. About Personal Information and our Privacy Policy

We have a separate Privacy Policy which relates to our use of your personal information. We would encourage you to read our Privacy Policy. Our Privacy Policy is available on the Sites and can be found by clicking here.

The Sites make use of "cookies". Cookies are data that a web site transfers to an individual's hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most web sites, including those operated by us, can facilitate a user's ongoing access to and use of a site. They allow us to customise the Sites to your needs. If you do not want information collected through the use of cookies, most web browsers allow you to easily deny or accept the cookie feature. You should refer to the documentation for your particular web browser for instructions as to how to prevent websites using cookies on your computer. However, you should note that cookies may be necessary to provide you with some features of our on-line services.

9. Provision of services by third parties

Some of the pages which form part of the Sites may make use of technologies and applications which are provided to us and/or hosted for us by third parties. Where you make use of such technologies and applications your information may be transmitted for processing to servers other than those which host the Sites and which are not within our control. We exclude all liability to you arising from any loss or damage you may sustain as a result of such transmission or processing. We make no representation, endorsement or warranty to the accuracy of information which appears on the Sites as a result of processing by, or originating from, third parties.

10. Further information about our liability to you

To the fullest extent lawfully possible, we exclude all liability to you in contract or in delict. We also exclude liability to you for any loss of profits, business, contracts, revenue, anticipated savings, goodwill, loss of or damage to data, or any other indirect or consequential loss or damage howsoever arising, including but not limited to business interruption. Without prejudice to the foregoing, our entire liability to you in connection with the use of the Sites shall be limited to £1. By using the Sites, you agree that this limitation is in all respects fair and reasonable.

Notwithstanding any other provision of these terms and conditions, nothing in these terms and conditions shall, or shall be construed as purporting to, exclude or restrict liability in respect of death or personal injury for breach of duty arising in the course of business or from the occupation of business premises.

In using or browsing this website, you accept that we cannot be responsible for the content of any of the property advertisements, any editorial material, legal advice or other advertisement placed on this website and the inclusion of any such property advertisement, editorial material, legal advice or other advertisement on this website does not mean that we agree with or endorse any of the statements made in such property advertisement, editorial material, legal advice or other advertisement or that we recommend any of the properties, services or goods advertised.

12. Financial Services Advertisements

We hereby give notice that for the purposes of the Financial Services and Markets Act 2000 ("FSMA") we are not an "authorised person" and are not authorised to carry on "investment business" within the meaning of that Act. If you are interested in seeking further information about any form of financial services described or displayed on our website, you should conduct your own enquiries as to whether the relevant person offering any such service is authorised for the purposes of the FSMA.

You accept that in the event that you do enter into any contract with a provider of such services, you will be a customer of that service provider and not us for the purposes of the FSMA.

13. Service Interruption and Viruses

While we will make every effort to ensure that this website is free of viruses and that access is provided continuously or free of faults, it is technically impossible to provide a website free from interruptions and (except to the extent that interruptions are caused by our negligence) we make no guarantees that this website will be free from interruptions or viruses. As a consequence and in common with most web publishers we take no responsibility for service interruption or the transmission of viruses or other malicious computer code through the Sites.

In addition, we may need to carry out maintenance of the web site from time to time and in doing so, we will attempt to keep disruption to the website to a minimum. We will not be held responsible for any damage to your computer or any of your property as a result of browsing this website or of downloading any of the files on this website.

14. Applicable Law

These terms and conditions are governed by Scots law and you agree that any dispute between us in relation thereto shall be subject to the non-exclusive jurisdiction of the Scottish courts.