Help & Support

Getting started...

If you are new to Lettingref, the best place to start is with our video tutorials. These give a step by step overview on carrying out all of the most common tasks available in the Lettingref system.

Need advice on using

If you've got a question you need answered you'll find a plethora of help and useful advice in our FAQs section. If you can't find the answer to your question please email and our support team will be happy to help.

Need technical support?

The quickest way to get technical support is by emailing Just give us your name, email address and your question or problem. Our technical support team are available Mon-Fri 9am - 5pm, we aim to answer all support queries within 24 hours.

Have a sales query?

If you have a sales query and want to speak to a representative you can call us on 0845 338 3721. Please leave your name and telephone number and one of our representatives will get back to you. We aim to call all customers within 72 hours.